Patient Feedback & Experience
Your opinion matters to us! We regularly ask our patients to complete a User Experience of Care Survey so we can see what’s working well and where we can do better. Here’s a snapshot of what patients have shared about their experience at Cape Town Med:
Appointment & Reception Experience
We value your feedback on your experience booking and attending appointments. This section highlights how patients rated our reception, waiting times, and overall appointment process.
Consultation and Medical Care
We gather patient feedback on the quality of consultations, communication with doctors, and the overall medical care provided to ensure we meet your healthcare needs.
Continuous Improvement
We review all feedback regularly to ensure our care remains patient-centred, efficient, and compassionate. Every comment helps us grow and deliver a better healthcare experience for you.
Help us improve by completing our quick feedback form:
Thank you to all our patients for sharing your experiences. Your input helps us grow and provide even better care.